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100X.VC Team
Written by various collaborators within Team 100X.VC
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Oct 28, 2023
Topic

Introduction:

As one of the world's fastest-growing economies, India has been rapidly evolving as a hub for technology and innovation. Particularly, in the B2B space, the digital transformation is reshaping how businesses operate and compete. This rapid growth has underscored the need for efficient Configure, Price, Quote (CPQ) solutions that can keep up with the pace of the increasing complexities of modern sales processes. Traditional CPQ providers in India often fall short in offering the efficiency and simplicity that sales teams require, leading to substantial revenue loss and operational inefficiencies.

The current landscape of B2B sales processes is plagued by inefficiencies and delays, hindering businesses from closing deals at an optimal pace. Sales teams often grapple with convoluted quote configurations, prolonged deal closure timelines, and cumbersome renewal procedures. These challenges not only lead to lost opportunities but also strain customer relationships. Recognising this pressing issue, MiClient centers on addressing these pain points by supporting a revolutionary platform that accelerates B2B sales deal closures by a factor of three. It achieves this through the integration of pre-built designer templates and an automated quote-to-cash process, streamlining the entire sales lifecycle and enhancing the prospect customer's experience.

MiClient, a Gurgaon-based startup, aims to fill this glaring gap of operational inefficiencies. With a leaner, more affordable SaaS-based CPQ solution, MiClient is strategically positioned to help sales teams close deals faster, more efficiently, and at a lower cost. While competitors like Cacheflow and Salesforce CPQ offer comprehensive but often complex solutions, MiClient sets itself apart by providing a leaner, more user-friendly platform specifically tailored for SMBs, without compromising on features or reliability.

CA Swati Sharma, serving as the CEO, holds an extensive experience in Sales, Finance and Accounting. Her previous roles at notable companies such as Trade India and Wolters Kluwer have equipped her with a deep understanding of financial models and corporate sales strategies.

Chandan Ghosh, the CTO, brings over 16 years of rich experience in the IT and Tech sector. His tenure at esteemed organisations like IBM, Intuit & Tech Mahindra has provided him with invaluable insights into technology development and implementation. Together, they form a formidable founding team that not only understands the complexities of the market but also possesses the technical know-how to navigate it, giving MiClient a competitive edge.

 

 

Market Opportunity:

In India, the digital economy is experiencing significant momentum with a remarkable CAGR of 20%. Within this landscape, the Configure, Price, Quote (CPQ) software space holds immense potential. With an estimated market value of $52 billion and a precise targetable market opportunity of $235 million, this sector offers substantial growth potential. As businesses in India increasingly adopt digital solutions to streamline their sales and quoting processes, this market is ripe for innovative solutions that can offer efficiency, affordability, and scalability. With digital transactions on the rise and complexities in B2B sales processes growing, the CPQ software sector stands on the cusp of significant disruption and growth.

 

100X.VC Thesis:

CPQ offering for SMBs is a wide space and MiClient has managed to not only build the right solution but also have seen initial traction and utility with customers. With promising pipeline and retention rates, the founders have a vision to create a leadership position among SMBs. SMEs have been difficult to penetrate. Founders are well experienced in the field. 100X believes this is an opportunity with a strong potential.

 

Conclusion:

MiClient has carved out a promising niche in the CPQ solutions space with its unique and affordable offerings, It helps in closing sales 3X faster.The startup's initial traction, coupled with a promising pipeline and high retention rates, make it a strong contender in the market. Furthermore, the blend of technology and financial acumen in the founding team offers a holistic approach to tackling the industry's challenges. We at 100X.VC are confident that MiClient is poised to take a leadership position among SMBs in the CPQ market, and we're excited to support their journey in revolutionising sales processes for businesses.

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